Customer Service Project Manager

Making complexity accessible

Mikron Automation is your worldwide partner for advanced automation solutions. At Mikron we are committed to delivering the best assembly systems and all needed services throughout your product’s entire life cycle. With our extensive engineering know-how, complex process expertise, scalable platforms, and lifelong support we are driving lasting success for your business.

Your main tasks

A successful Project manager will be responsible for the successful execution during all project phases of Mikron Customer Service projects; to include delivery time, quality, cost, and customer satisfaction. You will do this while supervising the project team members to meet project expectations. You may be responsible for leading different activities and resources of a project with the support of the functional manager. You will be responsible for providing on-time updated project financial information, and status reports as requested, and lead and supervise assigned projects during all project phases while maintaining effective communication with customers to support company goals, values, and operating principles.

Your profile

Additional Qualifications:

• Able to work with different jobs function during project phases
• Can provide guideline and/or sketches to design the stations
• Capable to coordinate project resources requests and forecast with functional Manager
• Able to provide root cause analysis techniques such as bone fish, 5 whys Follow Mikron standards, work instructions and procedures
• Able to analyze and interpret customer URS, design proposals, specifications, and manuals to determine the feasibility of the requests
• Able to organize and lead large meetings with customers, suppliers, and Mikron Team members
• Lead internal/external project design reviews
• Ability to prioritize activities during project execution phases
• Establish a partnership relationship with the customer at all times
• Ability to estimate costs and delivery time during all project execution phases
• Capable to work with excel cost sheets and understand the formulas and the data behind the summaries
• Capable to work with Microsoft Project and deliver estimated timelines to customers

What we offer

Company Offered Benefits

• PTO
• 10 paid holidays PLUS (2 floating)
• Parental Leave
• Excellent Medical, Dental, and Vision insurance
• Short Term Disability, Long Term Disability, Life Insurance & ADD
• FSA, HSA
• Eligible for Bonus 8%
• Employee Assistance Program
• 401k with matching up to 5%, immediately vested
• Tuition and Continuing Education Reimbursement
• Professional Growth Opportunities

Compensation: $85,000 to $100,000 yearly salary
*Please note this job posting will expire on 8/18/2023*